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Last Updated: 02.10.2024
Data file name:Controller
Name:
Hytest North America
The line of business:
Biotech
Description of the line of business
HyTest Ltd. offers solutions for assay development and research applications by providing high-quality immunological reagents in such areas as cardiac markers, markers of metabolic syndrome, infectious, neuroscience, autoimmune disease, and veterinary reagents.
This Privacy Policy describes how Hytest North America Inc.
(“Hytest,” “we,” “us,” or “our”) collects, uses, and discloses information from
or about you through our websites, including hytestna.com (our “Websites”), any
products or services we provide through the Websites, and any related
interactions (e.g., customer service inquiries, etc.) you may have with us
(collectively, the “Services”).
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. By using our Services, including visiting our Websites, you agree that we may handle your information as set forth in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services.
This Privacy Policy contains the following sections:
1. Information We Collect
2. How We Use Your Information
3. How We Disclose Your Information
4. Online Analytics and Advertising
5. Your Rights and Choices
6. Security and Retention
7. International Transfers of Your Information
8. Links to Third Party Sites
9. Children’s Privacy
10. Notice to California Residents
11. Changes to This Policy
12. Contact Us
1. Information We Collect About You
Information You Provide Directly to Us. We collect information about you when you provide it to us directly in connection with the Services, such as when you register to use the Services; fill in a form on the Services; subscribe to our newsletter; communicate with us via the Services in any form or medium (including email, phone, or chatbot), such as for customer service purposes; make a purchase via the Services; participate in surveys; interact with us at conferences or events, or attend one of our events; or use any other feature of the Services.
Depending on how you use the Services, the types of information we collect directly from you may include:
• Contact information, such as first and last name, email address, postal address, or phone or fax number.
• Login credentials.
• Company or organization name and business contact information, such as job title and business email, postal address, and fax number.
• User-generated content and messages, such as messages and emails you send us when requesting customer support.
• Any other information you choose to directly provide to us in connection with your use of the Services.
You are not required to provide any information to us. However, if you choose not to provide certain information, we may not be able to provide the Services to you or respond to your other requests.
Information We Collect Automatically. When you use our Services, we and our vendors automatically collect certain information about your device, browser, and use of the Services, such as your IP address, browser type, browser language, operating system, software and hardware attributes (including device IDs), referring and exit pages and URLs, the number of clicks, search terms, files you download, domain names, landing pages, pages and features viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Services, error logs, and other similar information.
We and our vendors may collect this information using cookies and other similar technologies. Cookies are small data files that can be stored on your browser or device. We use cookies for a variety of purposes, including to recognize you when you return to the Services, to deliver certain features of the Services, to help us understand and analyze how you use the Services, to improve your experience, for advertising purposes, and to track, measure, and analyze the behaviors and usage patterns on our Services. You may set your web browser to notify you when a cookie is set and to accept or refuse certain cookies. However, if you choose not to accept cookies, the Services may not function as intended and some features may be unavailable. For more information about managing cookies, please follow the instructions from your browser, or if accessing the Services via a mobile device, please see the manufacturer’s instructions.
For more details, please refer to the “Online Analytics and Advertising” section below or review our Cookie Policy.
Information We Collect from Other Sources. From time to time, we may collect information about you from other sources, including social media, data providers, conferences, and other industry events or other purposes that we explain to you at the time of collection, to the extent permitted by applicable law. We use this information to supplement the information that we collect directly or automatically from you for the purposes set forth below, including to provide more relevant and personalized experiences for you and improve our Services, analytics, and advertising.
2. How We Use Your Information
We may use your information for various purposes, depending on the context and the type of information, including to:
• Provide, operate, maintain, and administer the Services;
• Communicate with you about the Services, including to provide customer service and respond to your inquiries;
• Communicate with you about updates, information, promotions, or other information that may be of interest to you regarding our Services or other services (subject to any preferences you have expressed to us regarding such communications);
• Personalize the Services, such as by remembering your login information and preferences;
• Analyze and research use of the Services, improve our Services, and develop new products and services;
• For advertising purposes, including to personalize the content and advertising you see on the Services and elsewhere, and measures the effectiveness of such advertising;
• Secure the Services, address technical issues, and prevent fraud;
• Comply with applicable laws, rules, and regulations, obtain legal counsel, and establish, exercise, or defend our legal or contractual rights (including by enforcing our terms and this Privacy Policy);
• Protect HyTest and our agents, affiliates, Services, employees, customers, and others; and
• For any purpose with your consent or at your direction.
Aggregate and De-Identified Information. We may aggregate and/or de-identify any information collected through our Services so that such information can no longer be linked to you or your device. We may use such information for any purpose, including without limitation for research and marketing purposes, and may disclose such information to any third parties.
Combined Information. We may combine the information we collect through the Services with information we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.
Legal Bases. In applicable jurisdictions, we use your information as set forth in this Privacy Policy based on the following legal bases, as relevant given the type of information and the context and purpose for using it:
• As needed to perform the contract we are about to enter into or have entered into with you for the Services;
• As needed for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
• As needed to comply with a legal or regulatory obligation; or
• Where we have your consent to process your information.
3. How We Disclose Your Information
We may disclose your information to the following categories of recipients:
• Affiliates and subsidiaries. We may disclose the information we collect within the HyTest family of companies.
• Vendors and advisors. We may disclose your information to third-party vendors that perform services on our behalf, which may include mailing or email distribution, payment processing, shipping, data enhancement, data storage, security, fraud prevention, web hosting, analytics, legal, or consulting services.
• Advertising and related analytics providers. We may allow third-party advertising technologies (e.g., ad networks and ad servers) and related analytics providers to use cookies and similar technologies on the Services to deliver relevant, tailored content and advertising to you on other websites you visit and applications you use, as explained further in Online Analytics and Advertising below.
• Third parties in connection with a business transaction. We may disclose your information to third parties in connection with a business transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business, including for the purpose of determining whether to proceed or continue with such transaction or business relationship.
• Third parties for legal reasons. We may disclose your information to third parties as required by law or if we believe in good faith that the disclosure is necessary to (i) comply with the law and legal process such as subpoenas, warrants, or court orders; (ii) exercise or defend our legal rights and enforce our agreements, including terms applicable to the Services; or (iii) protect the rights, property, or personal safety of HyTest or our agents, affiliates, Services, employees, customers, and others.
• Otherwise with your consent or at your direction. We may disclose your information to third parties if you consent to or direct such disclosures.
4. Online Analytics and Advertising
Online Analytics. We may use third-party web analytics services on our Services for various purposes, including to collect and analyze usage information through cookies and other similar technologies, assist with fraud prevention, provide certain features to you, and engage in auditing, research, or reporting. One such service we may use is Google Analytics. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here. If you receive emails from us, we may use certain analytics tools, such as clear GIFs, in those emails to collect data that helps us analyze the effectiveness of our communications and marketing campaigns, such as data about when you open the email or whether you click on any links in the email.
Tailored Online Advertising. When you use the Services, we may allow certain third-party advertising technology partners (e.g., ad networks and ad servers such as Google) to place cookies or other tracking technologies on your browser or device to collect information about you as discussed above. These third-party partners may use this information to serve relevant content and advertising to you across the Internet, and they may access their own cookies or other tracking technologies on your browser or device to assist in this activity. To learn more about these online advertising activities and how you can generally control cookies from being put on your browser or device to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices. These websites also allow you to opt out of receiving tailored advertising from companies that participate in these programs. We do not control and make no representations about these websites, their opt-out mechanisms, or whether any of our advertising partners participate in these opt-out mechanisms. We are not responsible for and make no representations about the accuracy or continued availability of these opt-out mechanisms.
Please note that if you opt out of tailored advertising, you may still see advertising on our Services or across the Internet, but it will not be tailored to you based on your online behavior over time.
5. Your Rights and Choices
Marketing Communications. Subject to applicable law and any preferences you have expressed to us, we may send you marketing communications regarding our Services or third-party services that we believe will be of interest to you. You can opt out of receiving future communications using the opt-out instructions provided in such communications or by contacting us as set forth in the “Contact Us” section below. Please note that even if you opt out of marketing communications, we may still send you non-marketing communications, such as emails about updates to this Privacy Policy, confirming your requests, or notifying you of security issues with your account. We may also use and disclose certain information as required by applicable law.
Rights Regarding Your Information. Depending on your jurisdiction, you may have certain rights under applicable data protection laws regarding your “personal information” or “personal data” (as such terms are defined under applicable law; collectively referred to in this section as “personal information”). If you are a resident of the European Economic Area; the United Kingdom; the U.S. states of California, Colorado, Connecticut, Oregon, Texas, Utah, Virginia, or U.S. states with similar privacy laws; or another jurisdiction providing such rights, you have the right to ask us to:
• Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such personal information; the business or commercial purpose for collecting such personal information; and the categories of third parties to which we disclose such personal information;
• Provide you access to and/or a copy of certain personal information we hold about you;
• Correct or update personal information we hold about you;
• Delete certain personal information we have about you;
• Restrict or object to certain uses of your information; or
• Opt you out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects (note that we do not engage in such processing).
Please note that certain information may be exempt from such requests under applicable law. For example, we need certain information to provide the Services to you, fulfill your requests, or comply with applicable law, and if you ask us to delete such information, we may deny your request. We may take reasonable steps to verify your identity before responding to a request, which may include, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address (at a minimum). If we cannot verify your identity, we may be unable to respond to your requests. As provided in applicable law, you have the right to not be discriminated against for exercising your rights regarding your personal information.
To exercise these rights, you may email us at dataprotection@hytest.fi. Please specify the right you want to exercise and the information with respect to which you want to exercise this right. You may be able to designate an authorized agent to make requests on your behalf. So we can verify an authorized agent, you must provide the authorized agent with a power of attorney or a signed, written permission to make such requests. We may follow up with you to verify your identity before responding to the authorized agent’s request, as permitted by applicable law.
If we deny your request, you may appeal this decision if you reside in Colorado, Connecticut, Oregon, Texas, Utah, Virginia, or certain other U.S. jurisdictions. We will provide information about how to make an appeal in our response denying the request.
You also have the right to lodge a complaint with the supervisory authority in your jurisdiction. However, we encourage you to contact us first with any concerns or complaints so we can do our best to resolve them.
Notice of Right to Opt Out of Sales of Personal Information and Processing/Sharing of Personal Information for Targeted Advertising Purposes.
If you reside in California, Colorado, Connecticut, Oregon, Texas, Utah, or Virginia, you also have the right to opt out of “sales” of your personal information and “sharing” or processing of your personal information for “targeted advertising” purposes, as such terms are defined in applicable data protection laws.
As explained in the “Disclosure of Your Information” section above, we may provide personal information to third-party advertising and related analytics providers for targeted advertising and related analytics purposes. Under applicable law, these disclosures to these parties for these purposes may be considered a “sale” of personal information or “sharing” or processing personal information for “targeted advertising” purposes.
To opt out of the disclosure of your personal information to such third parties through cookies and similar tools for purposes that could be considered “sales” or “sharing” or processing for purposes of targeted advertising, you may visit the third party opt-out links in the Online Analytics and Advertising section above. Please note that you must complete this opt-out on each browser or device you use to access the Services.
6. Security and Retention
We implement various technical and organizational measures to protect your information against accidental or unlawful access, destruction, loss, misuse, change or damage. However, no electronic transmission of information is fully secure or error-free. You disclose your information to us at your own risk; please use discretion.
We retain your information for as long as necessary to fulfil the purposes for which we collect or use it, including for the purposes of our legitimate business interests and satisfying any legal or reporting requirements.
7. International Transfers of Your Information
The information we collect may be transferred to and stored in countries where we and our vendors have operations, including the United States. The data protection laws in these countries may differ from those in your country of residence. By using the Services, you acknowledge that these transfers will occur.
8. Links to Third Party Sites
Our Services may contain links to third party websites, features, and other services. We do not control and are not responsible for the practices of such third parties. If you click a link to a third-party website, feature, or service, the third party’s privacy policy and terms apply, and we encourage you to read these materials before providing your information to a third party.
9. Children’s Privacy
Our Services are not directed to persons under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that an individual under 18 has provided us with their personally identifiable information, we will take steps to delete this information if required by and in accordance with applicable law.
10. Notice to California Residents
If you are a California resident, California law requires us to provide you with some additional information about how we collect, use, and disclose your “personal information,” as defined in the California Consumer Privacy Act (“CCPA”).
This Privacy Policy discusses in detail the categories of personal information we collect and how we use and disclose such information. We provide additional information required by the CCPA in the chart below.
Opt Out of Sale/Sharing of Personal Information. The CCPA sets forth certain obligations for businesses that “sell” personal information or “share” personal information for “cross-context behavioral advertising” purposes. Under the CCPA, “sale” and “sharing” are defined such that they may include allowing third parties to receive certain information for advertising and related analytics purposes. To opt out of these activities, you may visit the third party opt-out links in the Online Analytics and Advertising section above. Please note that you must complete this opt-out on each browser or device you use to access the Services. We do not knowingly sell the personal information of minors under 16 years of age.
Additional California Privacy Rights. California residents may make certain requests about their personal information under the CCPA as set forth in the Your Rights and Choices section above. In addition:
• If we ever offer financial incentives in exchange for your personal information, we will provide you with appropriate notice of such incentives.
• In the limited circumstances that we process sensitive personal information as defined in the CCPA (e.g., log-in information), we do not use or disclose it other than for disclosed and permitted business purposes for which there is not a right to limit under the CCPA.
“Shine the Light” Disclosure. California Law permits customers who are California residents to request certain information once per year regarding our disclosure of “personal information” (as that term is defined under applicable California law) to third parties for such third parties’ direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.
Do Not Track. Do Not Track (“DNT”) is a signal that you can set on certain browsers. Because there currently isn’t an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will make the updated Privacy Policy accessible on the Services and update the “Last Updated” date at the top of the Privacy policy. Please review the Privacy Policy from time to time for changes. If we make a material change to the Privacy Policy, we will notify you in accordance with legal requirements. By continuing to use the Services after we update the Privacy Policy, you confirm that you have read, understood, and agree to the updated Privacy Policy.
12. Contact Us
You may contact us if you have questions about this Privacy Policy or our practices, or to exercise your statutory rights regarding your information. You may contact us at dataprotection@hytest.fi or at our mailing address below:
HyTest North America Inc.
800 MacArthur Blvd, Suite 100
Mahwah, New Jersey 07430
Copyright © Hytest Ltd.